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What is a CCTV Survey?This is a camera on a reel designed to crawl drains with a monitor so we can evaluate the drains and inspect it's health and find hidden blockages.
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What is drain jetting?Drain jetting is a powerful method of drain cleaning and unblocking. We use a 3000-4000psi diesel powered jetting engine to propel water and a metal hose head through the drains to clean and break up any debris.
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What is rodding?Rodding is a type of unblocking method where we use interlock able rods with different types of attachment heads strategically to remove blockages. It can also be used as a plunger with an attachment.
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How can I call you?We have two numbers you can call - Office - 01273 011254 Mobile - 07487 378981
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What social media can I find you on?We can be found on Facebook as 'The Drainage Squad' - come follow us, we would love your support Alternatively, We can be found on WhatsApp
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What is your email address?If you're looking to email us, you can do that at the following: Info@drainagesquad.co.uk
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How long does the TDS Price Promise extend to?So, the price promise can be used before any work has been undertaken. Alternatively, you have 28 days from the point of invoicing to submit a request for the price promise to Info@drainagesquad.co.uk
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What Warranty Do You Offer?For Residential Properties - We offer a 60 day warranty period where we ensure you'll be blockage free. For Commercial properties or Businesses - We offer a 30 day warranty period where we ensure you'll be blockage free.
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How do I use the TDS price promise?To take advantage of our price promise, follow these steps: 1) Retrieve a quote for a VAT registered business for the same work we are undertaken or already completed. 2) Email the quote to Info@drainagesquad.co.uk with all your relevant details. 3) Wait for our team to approve the guarantee so we can adjust your quote to beat the competitors by 10%. 4) We will be in touch with you
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When Does the Out-Of-Hours charge apply?The out-of-hours charge applies any time we attend a property outside of the standard working hours. The standard working hours are 8am to 6pm Monday to Saturday.
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What Payment Methods Do You Accept?We accept Debit, Master, Visa, Amex, Bacs and Cash. We can also send payment links for customers who aren't present at the time of completion.
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How much will it cost?We pride ourselves on being the most cost-effective solution to your drainage issues. However, we are unable to provide an accurate quote before inspection due to the nature of the job and different difficulties that arise while working in this field. We try our best to estimate as close as possible, although prices will vary dependant on the property and issues at hand.
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How long will it take for you to arrive?From the point of the phone call we will advise you on the estimated arrival time. However, for the most part we are able to attend your property within a 30-minute time frame from the phone call! You can also arrange a time/date that suits you if it is not an emergency drainage issue.
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What types of drainage solutions does The Drainage Squad offer?The Drainage Squad offers a comprehensive range of drainage solutions tailored to meet your needs. Our services include emergency drain unblocking available 24/7, routine maintenance to prevent future blockages, and the installation of drainage systems. We use technology such as CCTV drain surveys to accurately diagnose issues and high-pressure jetting to ensure thorough cleaning. Our team of skilled technicians is dedicated to delivering efficient and reliable service, ensuring your home remains free from drainage problems. Whether you're dealing with a minor clog or a major blockage, you can count on The Drainage Squad to provide swift, professional solutions.
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How long will it take to unblock my drains?This will vary dependant on the issues at hand. Commonly, drainage issues are resolved within the first hour of attendance.
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